You are buying
What representation actually gets you, how a FAR/BAR contract binds you once it is signed, and where the inspection and financing contingency periods leave you room to move.
Contact
Reach Scott Lee directly.
Everything sent from this page goes to Scott Lee, Broker / Owner. Tell us what you are working on and you will get a straight answer to the question you actually asked — the same business day.
Direct lines
Three ways in, and when to use each one.
Two numbers reach the brokerage. They are not interchangeable, so here is the honest difference: one of them rings through to the broker, the other is the general line.
Broker direct
(386) 866-3406
Scott Lee’s line. Use it for anything with a clock on it — an offer
deadline, an inspection objection window, a closing date that just moved.
Office line
(386) 251-2167
The brokerage’s general number. Best for scheduling, document requests, and
questions that can wait for a call back rather than a live answer.
Email
[email protected]
The right channel for attachments — a survey, a seller’s disclosure, an HOA or
condominium document packet, a lender pre-approval letter.
Where we work
Volusia & Flagler Counties, Florida
Meetings happen at the property, at the title company, or wherever suits you — by
appointment. See every community we cover.
If you are deciding between the two numbers: the direct line is the faster of the pair and the one to use when a deadline is involved. The office line is the number to leave details on when you would rather set out the situation once and have someone call you back with the answer already worked out. Either way you end up speaking with Scott Lee.
Send a message
Fill in what you know. If you are early and only have half the answers, say so in the box at the bottom — we would rather start from where you actually are.
After you hit send
It goes to one inbox
The message is delivered to Scott Lee and filed with the brokerage’s records. It is not distributed to a panel of agents, and no one buys it from us.
You get a reply the same business day
Messages that arrive inside the hours below are answered that day. Anything that lands overnight, on a Sunday, or over a holiday is answered the next morning.
The reply answers the question
Not a request to book a call to find out. Where the honest answer is “it depends”, we will tell you exactly what it depends on and what would settle it.
If it is urgent, call instead
Some things do not survive an email round trip. If you are against a deadline, use the direct line on (386) 866-3406 and have these ready:
- The property address, or the listing number if you have it.
- The date and time the deadline actually expires — not roughly, exactly.
- Where things stand: not yet written, under contract, inside the inspection period, or working through financing.
- Who is already involved — lender, title company, attorney, or another agent.
If you are already under a written representation agreement with another brokerage, tell us at the start. We will not interfere with it. We would rather say that plainly in the first minute than take up an hour of your time.
Business hours
| Monday – Friday | 8:30 AM – 6:00 PM |
|---|---|
| Saturday | 9:00 AM – 4:00 PM |
| Sunday | By appointment |
All times Eastern. Showings, inspections, and closings land outside these hours constantly, so an early morning or an evening is usually workable — ask.
Start in the right place
Some questions have a shorter route.
Most of what people write in about is already answered on another page, several of which have a form built for that exact job. If one of these is closer to your situation, start there — it saves a round trip, and the general form above will still be here.
You are selling
Pricing against real comparable sales, preparing the property, and how the listing is put in front of the buyers who are actually shopping your price band.
You want a number
A written opinion of value built from comparable sales in your neighborhood rather than an automated portal estimate. No obligation to list, and no pressure afterwards.
You cannot find it online
Tell us the criteria — price band, area, must-haves, and the deal-breakers — and we will run the search properly instead of leaving you to refresh a portal feed.
You hold a Florida license
Agents asking how TrustLine Real Estate works — supervision, support, and what the arrangement looks like day to day — go through a separate, confidential form.
Where we work
Volusia and Flagler in person. Elsewhere, honestly.
The working footprint runs from Ormond Beach and Daytona south through Port Orange, New Smyrna Beach and Edgewater, west across the river to DeLand, Deltona and DeBary, and north into Flagler Beach, Palm Coast and the Hammock.
There is no public walk-in office, and that is a deliberate choice rather than an oversight. We meet at your property, at a property you want to see, at the title company, or somewhere neutral if that is easier — always by appointment, so the time is yours instead of shared with whoever walks through a door. Ask for an evening or a Saturday and it is usually available.
If your property or your search sits outside these two counties, ask anyway. A Florida broker license is statewide, so there are plenty of situations where we can simply help. Where a market is genuinely unfamiliar to us, we will say so and put you with a broker who works it every day rather than learn it on your transaction.
The footprint, county by county
- Volusia coast — Ormond Beach, Daytona Beach, Daytona Beach Shores, South Daytona, Port Orange, Ponce Inlet, New Smyrna Beach.
- Volusia mainland — Holly Hill, Edgewater, Oak Hill, DeLand, Deltona, DeBary.
- Flagler — Palm Coast, Flagler Beach, the Hammock, Marineland, Bunnell and western Flagler.
- Beyond, case by case — St. Johns County and St. Augustine, Seminole and north Orange County, and referrals anywhere else in Florida.
2
Counties covered in person
1
Broker on your file, start to finish
24 hr
Longest we will leave you waiting
These are commitments we hold ourselves to, not performance statistics.
Before you call
The four things people ask first.
Calls and messages that arrive during the hours listed above are returned the same business day. Anything that lands overnight, on a Sunday, or over a holiday is answered the following morning. Twenty-four hours is the outside limit we hold ourselves to, and it applies whether you are ready to transact next week or next year.
One practical note: if something has a hard deadline attached, call (386) 866-3406 rather than writing. Email is checked constantly, but a ringing phone is answered immediately.
No. The first conversation costs nothing and creates no obligation on either side. Ask what your home is realistically likely to sell for, whether a condominium’s milestone inspection report is a problem you can live with, whether a flood zone designation changes what you should offer, or whether waiting six months is the smarter move — the answer is free either way, including when the answer is “do not sell yet”.
Fees only enter the picture if you decide to hire us, and they are set out in writing and agreed before any work starts. Nothing is ever billed to you as a surprise.
Yes — by appointment. We will meet at your property, at a property you want to see, at the title company, or somewhere neutral if that suits you better. Evenings and weekends are usually workable; ask when you get in touch.
There is no public walk-in office, so please arrange the time in advance rather than turning up. Booked ahead, you get the whole appointment and undivided attention instead of whatever is left over.
Ask it anyway. A Florida broker license covers the entire state, so a property in another county is not automatically someone else’s problem, and general questions about Florida process — escrow, disclosure obligations, homestead exemption, association documents — are the same wherever the property sits.
Where a market really is unfamiliar to us, we will say so rather than pretend otherwise, and refer you to a broker who works it daily. Local knowledge is most of the value in this job, and a referral to someone who has it serves you better than a file we cannot run properly.
Still not sure which of those fits? Write it in the message box in your own words. Sorting out what you actually need is part of the job, not something to work out first.